For years, managed service providers (MSPs) have been forced to face the challenge: “adapt to the cloud or die,”as their customers move critical business applications to the cloud and prioritize the reliability and security of cloud services over on-premises hardware and software services.
Customers are increasingly in multi-cloud environments, typically with heavy reliance on one cloud and sporadic use of one or more other clouds. This opens opportunities for MSPs with both the expertise to setup and maintain application-performance-assured networks among the customer and multiple clouds, and the DevOps skill to integrate applications across multiple clouds.
IT labor always remains the single biggest cost for any MSP. With issues related to cloud services requiring much greater IT talent from MSPs, the situation is getting worse. Each MSP needs to figure out how to handle this while maintaining a good user experience with its services.
Our 100% cloud-managed wired and wireless network solution meets SMB’s simple local IT infrastructure requirements after critical business applications are moved to the clouds. It makes HaaS (hardware as a service) feasible for small MSPs since customers require all-inclusive cloud managed services.
Our cloud-delivered SD-WAN solution sets up application-performance-assured networks among the customer and the different clouds. This is the foundation for guaranteeing a good user experience with the cloud services.
ITSM and RMM functionalities can monitor and manage the whole IT infrastructure, covering on-premises hardware and networks, the performance of WAN connections between the customer and the clouds, and the status of VMs and applications in the clouds.
The dedicated IT collaboration platform makes it possible for MSPs to use a similar business model as Uber’s, to reduce the cost for high-end IT talent.
Virtual Labs in the cloud provide MSPs with self-customized DevOps environments to develop necessary application integrations and ever-improving cloud environments, to meet customers’ evolving service requirements.
Data analytics and machine learning frameworks help MSPs keep up with the trend of IT automation, raising the accuracy and efficiency of services while reducing Opex and human error.
Abloomy mobile apps enable MSPs to provide the customers with the greatest range of mobile access to their cloud account.